When logging in, please click "Forgot Password" and an e-mail will be sent to you with your password. Please allow a few minutes before checking your e-mail.

This is given with your account number. It is called a "Uniform Assistance Code". You can obtain this code from your DFS Finance department at DHQ if you are an Officer. For soldiers, please contact your Corps Officer.

There is an option when you check out. 2 day air or Next day air shipping. Please keep in mind that if you need an order to go out on a certain day, that it needs to be placed before 3 PM (PST). Please plan accordingly when you place an order as there can be shipping conflicts. Shipping DOES NOT include weekends, only WEEKDAYS.

Yes! The TradeWest Shoppette is located on the Crestmont campus in building D. Our address is: 30840 Hawthorne Blvd. RPV 90275

For fittings, please contact us for an appointment.

Sorry we do not ship internationally. Only within the USA and Canada.

Yes, you can pick up your order at the TradeWest Shoppette located on the Crestmont campus in building D. Select "Pick Up" as your shipping option when checking out. The warehouse will contact you when your order is ready. *Vendor items are not available for pickup. Please see item description before selecting pick up.

Please contact us by e-mail at TradeWest@usw.salvationarmy.org or phone (562-491-8452) so we can further assist you.

For any return or exchange please email us at TradeWest@usw.salvationarmy.org. We will have a TradeWest representative respond to your e-mail with the return/exchange process at that time.

For any custom orders please email TradeWest@usw.salvationarmy.org.

For EDS items, please contact our vendor ProPac by phone Call: 1-800-345-3036 or visit their website: www.propacusa.com.

If any item(s) are out of stock, please e-mail us at TradeWest@usw.salvationarmy.org with the items that you need.